Privacy Policy

Last Updated: 6 October 2026

This Privacy Policy explains how Gayathri & Namith Architects (“GNA”, “the Company”, “we”, “us”, or “our”) collects, uses, stores, and discloses information when you use the GNAERP Mobile Application, GNA Website, ERP services, or related services.

It also explains your privacy rights and how applicable laws protect your information.

By using our mobile application, website, or related services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. App, Developer and Ownership Details

• App / Service Name: GNAERP

• Developer / Service Provider: VCSSYSTEMS

• Legal Entity / Owner: Gayathri & Namith Architects

• Address: 14, Temple Tree Row, Cauvery Colony, Near Koramangala 1st Block, Bengaluru – 560047, Karnataka, India

• Website: https://gnarchitects.com/

• Email: info@gnarchitects.com

Developer / Legal Entity Disclosure

VCSSYSTEMS is the developer name under which the GNAERP application is published and made available on Google Play.

Gayathri & Namith Architects is the legal entity that owns and/or operates the GNArchitects application, website, ERP platform, and related services and is responsible for the collection and processing of information described in this Privacy Policy.

Where the application is published or distributed through an app store under a different developer or publisher name, such publisher may act as the technical distributor of the application, while Gayathri & Namith Architects remains responsible for the processing of personal information as described in this Privacy Policy, subject to applicable law and the relevant contractual arrangements.

2. Information We Collect

We may collect the following categories of information when you use our services.

A. Personal Information

Depending on the services and features you use, we may collect:

• Name

• Email address

• Mobile / telephone number

• User ID or account information

• Professional or organizational information

• Information submitted through forms, requests, complaints, feedback, or other communications

• Information required to provide specific services or functionality through the application

We only request information that is reasonably necessary for the relevant service or functionality.

B. Usage and Technical Data

We may automatically collect certain information when you use our website or application, including:

• Internet Protocol (IP) address

• Browser type and version

• Device type

• Operating system

• Application version

• Device identifiers, where permitted

• Pages or screens visited

• Date and time of access

• Duration of use

• Diagnostic information

• Crash and performance information

• Other technical information required to maintain security and functionality

C. Location Information

Where a feature of the application requires location information, the application may request access to your precise or approximate location, subject to the permissions provided by your device.

Location information may be used for purposes including:

• Identifying or verifying a project or site location

• Location-based services and functionality

• Site visits and field activities

• Attendance or work-related verification, where applicable

• Mapping and navigation-related functionality

• Security and verification

• Preventing misuse or unauthorized activity

• Improving operational efficiency and application functionality

Location access will be requested through the applicable device permission mechanism.

You may withdraw or disable location permission at any time through your device settings. However, disabling location access may prevent certain location-dependent features from functioning correctly.

We do not use location information for purposes unrelated to the functionality described in this Privacy Policy without appropriate notice or consent where required by applicable law.

D. Camera Access

Certain features of the GNAERP application may require access to your device camera.

Camera access may be used for purposes including:

• Capturing photographs of projects, sites, buildings, equipment, documents, or other relevant items

• Uploading images in connection with service requests, reports, inspections, or other workflows

• Document or information capture

• Profile or identification-related functionality, where applicable

• Other application features that specifically require image capture

The camera is accessed only when the relevant application functionality requires it and subject to the permissions granted by you through your device.

You may disable camera permission through your device settings. If camera access is disabled, features requiring image capture or upload may not be available.

We do not use the camera to continuously monitor or record you without the applicable permission and functionality being actively enabled.

E. Voice / Microphone Access

Certain features of the GNAERP application may require access to your device microphone or voice-recording functionality.

Voice or audio information may be collected when you voluntarily use a feature that requires voice or audio input, such as:

• Recording voice messages or instructions

• Providing voice-based feedback

• Recording audio associated with a project, site visit, service request, report, or other workflow

• Voice-enabled application functionality, where available

Microphone access will be requested through your device permissions.

The application does not continuously record or monitor conversations through the microphone unless a specific feature has been expressly designed for such functionality and the appropriate permission and user action are provided.

You may disable microphone permission through your device settings. Disabling microphone access may prevent voice-related features from functioning.

F. Cookies and Similar Technologies

Our website and services may use cookies and similar technologies for purposes including:

• Authentication and login management

• Security

• Website and application functionality

• Remembering user preferences

• Analytics and performance monitoring

• Improving the user experience

You may configure your browser to refuse cookies. However, some functionality may not operate correctly if certain cookies are disabled.

3. How We Use Your Information

We may use the information we collect for the following purposes:

Website and Online Services

We may use your information to:

• Operate and maintain our website and online services

• Respond to enquiries and requests

• Process forms and submissions

• Provide requested information or services

• Improve website functionality and user experience

• Analyse website traffic and usage

• Maintain website security

• Detect and troubleshoot technical problems

• Comply with legal and regulatory requirements

GNAERP Mobile Application

We may use your information to:

• Create and manage user accounts

• Authenticate users

• Provide application functionality and services

• Process requests, submissions, reports, complaints, and feedback

• Support project and site-related activities

• Enable location-based services where applicable

• Enable image and camera-based functionality

• Enable voice and audio functionality where applicable

• Support field operations and site verification

• Improve application performance and reliability

• Monitor application errors, crashes, and technical issues

• Detect and prevent unauthorized access, fraud, or misuse

• Communicate with users regarding services, requests, security matters, and application updates

• Fulfil contractual, legal, and regulatory obligations

4. Communications

We may contact you through:

• Email

• Telephone calls

• SMS

• Application notifications or push notifications

• Other electronic communication methods

Communications may relate to your account, service requests, security, technical issues, updates, or other matters necessary to provide the services.

Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications.

5. Sharing of Your Information

We may share information with the following categories of recipients where reasonably necessary and permitted by applicable law:

Service Providers

We may use third-party service providers for services such as:

• Application and website hosting

• Cloud storage

• Analytics

• Technical support

• Email and communication services

• Security services

• Application performance monitoring

• Other services required to operate and maintain our systems

Such service providers may process information on our behalf and are expected to maintain appropriate safeguards.

Legal and Regulatory Authorities

We may disclose information where required to:

• Comply with applicable laws or regulations

• Respond to lawful requests from government authorities

• Comply with court orders or legal proceedings

• Protect our legal rights or property

• Investigate suspected fraud, misuse, or unlawful activity

• Protect the safety of users or the public

Business Transfers

If the Company is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

With Your Consent

We may disclose information for other purposes where you have provided appropriate consent.

We do not sell, rent, or trade your personal information, location information, camera-generated content, or voice/audio information to third parties for their independent marketing purposes.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the requested services

• Maintain user accounts

• Fulfil the purposes described in this Privacy Policy

• Meet contractual requirements

• Comply with legal and regulatory obligations

• Resolve disputes

• Prevent fraud or misuse

• Enforce our agreements and policies

The retention period may vary depending on the type of information and the purpose for which it was collected.

Technical and usage information may be retained for a shorter period unless it is required for security, troubleshooting, legal, or operational purposes.

7. Storage and Transfer of Personal Data

Your information may be processed and stored at the Company's offices, on servers operated by us, or on infrastructure provided by third-party service providers.

Depending on the service providers used, your information may be processed or stored outside your state, country, or jurisdiction.

Where personal information is transferred or processed outside your jurisdiction, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable law.

8. Security of Your Personal Data

The security of your personal information is important to us.

We use reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Subject to applicable law, you may have rights to:

• Request access to personal information held about you

• Request correction or updating of inaccurate information

• Request deletion of your personal information

• Request information regarding how your personal data is processed

• Withdraw consent where processing is based on consent

• Disable location access through your device settings

• Disable camera access through your device settings

• Disable microphone access through your device settings

• Opt out of certain communications where applicable

To exercise your privacy rights, please contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing certain requests.

We may also retain certain information where required or permitted by law.

10. Deletion of Personal Data

You may request deletion of personal information that we hold about you by contacting us at:

info@gnarchitects.com

Where the application provides account or profile-management functionality, you may also be able to update or delete certain information through your account.

Deletion requests may be subject to legal, contractual, security, accounting, or other legitimate retention requirements.

11. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personally identifiable information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.

Where applicable law requires parental or guardian consent for processing a child's information, we will comply with those requirements.

12. Links to Third-Party Websites

Our website or application may contain links to third-party websites or services.

We do not control and are not responsible for the privacy policies, content, security, or practices of third-party websites or services.

We encourage you to review the privacy policy of every third-party website or service you access.

13. Third-Party Services and Integrations

The application may use third-party services or technologies to provide certain functionality, including hosting, analytics, notifications, security, authentication, crash reporting, communications, or other technical services.

Such third-party service providers may process information in accordance with their own privacy policies and applicable contractual obligations.

Where required, appropriate disclosures or permissions will be provided.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make material changes, we may notify users by posting the revised Privacy Policy on our website or through other appropriate communication methods.

The “Last Updated” date at the top of this Privacy Policy will indicate when the policy was most recently revised.

We encourage you to periodically review this Privacy Policy.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:

Gayathri & Namith Architects
14, Temple Tree Row, Cauvery Colony,
Near Koramangala 1st Block,
Bengaluru – 560047, Karnataka, India

Email: info@gnarchitects.com
Website: https://gnarchitects.com/